Birthday Sale FAQ

Hello there! 👋

Get ready to celebrate with us because it's our 6th Birthday, and we're going all out! 🎉

Welcome to your ultimate guide to shopping our biggest sale yet, featuring up to 50% off selected products, exciting new launches, exclusive daily deals and over R200,000 in prizes up for grabs!

🎁 A different prize is available every day, so shop on the day of the prize you'd like to win.

📅 Key Dates

🏬 In-Store Early Access: 25–26 July 2026

🌐 Website & App Launch: 27 July 2026

⏰ Sale Ends: 3 August 2026

🏬 Participating Stores

📍 Standard Beauty HQ (Johannesburg)

📍 Gateway Mall (Durban)

📍 Hemingways Mall (East London)

📍 Baywest Mall (Port Elizabeth)

📍 We Are EGG – Rosebank Mall
📍 We Are EGG – Cavendish Square
📍 We Are EGG – V&A Waterfront

🛍️ Birthday Sale Offers

✨ Up to 50% off selected products

🚚 Free shipping on orders over R550

🎉 Discounts apply automatically at checkout.

🚫 Regular discount codes are disabled during the sale.

📦 Orders may take up to 10 business days to be dispatched due to increased order volumes.

🎁 Free Gifts With Purchase

Available exclusively on the Standard Beauty Website & App.

Spend R750 or more and receive a Cherry Lip Glaze

Spend R1,000 or more and receive a Cleansing Oil

Spend R1,500 or more and receive a Milky Toner

⚠️ Free Gifts With Purchase are not available in Standard Beauty stores or We Are EGG stores.

⚠️ Orders qualify for the highest applicable gift tier only.

⚠️ Gifts are not stackable.

⚠️ Available while stocks last.

⚠️ Standard Beauty reserves the right to substitute or amend the Gift With Purchase products based on stock availability without prior notice.

🔥 Daily Flash Bundles

A brand-new Flash Bundle drops every day during the Birthday Sale!

📅 Available 27 July – 3 August

🕕 Launches daily at 6PM

🕛 Ends at 12AM

📲 Available exclusively on the Standard Beauty Website & App

🔥 Your cart must total R600 or more before adding the featured Flash Bundle to unlock 50% OFF.

⏳ Available for 6 hours only

⚠️ Flash Bundles are not available during the Early Access weekend or in Standard Beauty stores or We Are EGG stores.

⚠️ One Flash Bundle may be redeemed per order.

⚠️ Quantities are limited and available while stocks last.

📱 Make sure you've downloaded the Standard Beauty App and enabled push notifications so you never miss a drop!

✨ New Product Launches

• Pigmentation Buster Duo Serum & Refills

• Pigmentation Buster Tissue Oil

• Milky Toner Pads

🏬 Available in participating Standard Beauty stores from 25 July

🌐 Available online and on the App from 27 July

⚠️ Available while stocks last.

🎉 Birthday Sale Prize Giveaways

We're giving away over R200,000 worth of prizes! 🎁

🏬 25–26 July (In-Store Early Access)

Shop at one of our participating Standard Beauty stores and complete the in-store entry form to stand a chance to win.

🌐 27 July–3 August (Website & App)

Place a qualifying order on our website or app.
Check your order confirmation email or visit the link in our Instagram bio (Linktree) to access the Google Form.
Complete the Google Form using your order number.
Follow Standard Beauty and the featured giveaway partner brands.
Complete all giveaway steps listed on the form.

🏆 Winners will be announced daily at 12PM and contacted directly by Standard Beauty.

⚠️ Entries are only valid once the Google Form has been completed in full.

⚠️ Each qualifying order counts as one entry.

⚠️ Additional requirements may apply for specific prizes.

⚠️ Purchases made through third-party retailers (including We Are EGG) do not qualify for Birthday Sale prize draws.

⚠️ Winners will only ever be contacted by @standard_beauty. We will never ask for banking details, payment or OTPs to claim a prize. Please be aware of fake accounts and scammers.

🏬 In-Store Prize Giveaways (Early Access Only)

Shop during our In-Store Early Access on 25–26 July at any participating Standard Beauty store for a chance to win one of our exclusive in-store prizes!

🎁 Prizes to be Won

🥇 Grand Prize: Skincare Filled Fridge

🥈 Second Prize: R2,000 Standard Beauty Voucher

🥉 Third Prize: R1,500 Standard Beauty Voucher

🏅 Fourth Prize: R1000 Phytoceutics Voucher

How to Enter

Shop at any participating Standard Beauty store during Early Access.
Provide your details to store staff after your purchase.
That's it! You're automatically entered into the draw.

🏆 Winners will be contacted directly by Standard Beauty.

⚠️ In-store prize giveaways are only available at the following Standard Beauty stores:

Standard Beauty HQ (Johannesburg)
Gateway Mall (Durban)
Hemingways Mall (East London)
Baywest Mall (Port Elizabeth)

⚠️ Purchases made at We Are EGG stores are not eligible for the in-store prize giveaway.

⚠️ Each qualifying purchase counts as one entry.

⚠️ Winners will only ever be contacted by @standard_beauty. We will never ask for payment, banking details or OTPs to claim a prize.

❓ Frequently Asked Questions

I received the wrong item.

Please send us:

• A photo of your packaging slip (including the signature at the bottom)

• A photo of the products you received.

How long will delivery take?

Orders placed during sales and launches may take up to 10 business days to be dispatched.

I need help choosing products.

Complete our online Skin Analysis to receive personalised product recommendations based on your skin concerns.

My discount code isn't working.

Discount codes are disabled during Birthday Sale periods.

Is the Birthday Sale available everywhere?

The Birthday Sale is available:

• Online

• On the Standard Beauty App

• Standard Beauty HQ

• Gateway Mall

• Hemingways Mall

• Baywest Mall

• We Are EGG- Rosebank Mall

• We Are EGG- Cavendish Square

• We Are EGG- V&A Waterfront

Can I change my delivery address?

Once your order has entered dispatch, we're unfortunately unable to guarantee address changes.

Once you've received your tracking number, you're welcome to contact the courier directly to request an address update.

My favourite product is sold out.

We don't currently have an ETA for restocks.

Please click Notify Me on the product page to receive an email as soon as it's back.

How long will Customer Service take to reply?

During the Birthday Sale our team experiences a much higher volume of enquiries.

Please allow 24–48 business hours (Monday–Friday) for a response.

⚠️ Important Reminders

• Free Gifts With Purchase are available on the Standard Beauty Website & App only.

• Daily Flash Bundles are available on the Standard Beauty Website & App only.

• Products placed in your cart are not reserved until checkout has been completed successfully.

• Due to high traffic volumes, products may sell out before checkout is completed.

• Sale orders may take up to 10 business days to be dispatched.

• Purchases made through third-party retailers (including We Are EGG) do not qualify for Birthday Sale prize draws.

Terms & Conditions

• All promotions are available while stocks last.

• Stock may sell out quickly during the sale.

• Gift With Purchase products, tiers and qualifying spend thresholds may change without notice.

• Daily Flash Bundles are limited and available while stocks last.

• Standard Beauty reserves the right to amend, substitute, suspend or withdraw any promotion, prize, gift, offer or campaign mechanic at any time without prior notice.

• Giveaway mechanics may vary depending on the prize and will be communicated on the relevant giveaway post and Google Form.

• Prizes are non-transferable and may not be exchanged for cash.

Happy shopping! 🎂✨